服務特色

  • 跨域合作:設立澳門與香港地區的個案轉介,澳門機構與機構之間的轉介及資 源善用分享;
  • 晚間服務:逢星期六、日及星期一,中心開放時間為下午二時至晚上十時。
  • 支援優勢:首間由立法會議員、博彩專營公司及社會人士全力資助的賭博失調輔導機構;
  • 專業團隊:資深博彩業行政人員、學者、社工、心輔、加拿大認可資格的賭博輔導員提供服務;
  • 保密原則:一切資料將絕對保密;
  • 博企駐場:社工隊伍定時進駐娛樂場,以外展手法為服務對象提供負責任博彩指導。

Cooperations with other organizations : Established case referrals between Macao and Hong Kong, as well as referrals and resource sharing among social services agencies in Macao.

Evening Services: The center is open from 2 PM to 10 PM on Saturdays, Sundays, and Mondays.

Superior Support: The first social services organization that is supported by a Legislative Council member, gaming companies, and community members.

Professional Team: Services provided by experienced gaming industry executives, scholars, Canadian-certified gambling counselors, psychological counselors, and social workers.

Confidentiality Principle: All inquiries and information of those seeking help will be kept strictly confidential.

On-Site Social Service: The organization employing outreaching methods, dispatching social worker teams to casinos regularly to provide responsible gambling guidance services using outreach methods.